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Get more tour bookings with less effort. Showcase your tours and activities online like never before and take customer service to a whole new level.
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This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.
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Never Miss a Booking
Embed our easy-to-use online booking widgets on your website and capture new customers 24/7.
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Embed our easy-to-use online booking widgets on your website and capture new customers 24/7. You will love making money while you sleep.
This is a paragraph. Writing in paragraphs lets visitors find what they are looking for quickly and easily.
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Show exactly what is available down to the second. No more accidental overbookings.
Real-Time Availability
Easily upsell extras such as wetsuits or food options when booking a specific tour.
Tour & Activity Add-Ons
Guests can easily add multiple activities to a shopping cart on your website.
Multi-Activity Bookings
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Show standard adult, child, student, senior, or create your own custom price tiers!
Custom Price Tiers
Collect deposits, full payment, or even verify a credit card for payment at a later date.
Flexible Payments
Sell gift cards on your website and allow them to be redeemed for your tours.
Sell & Redeem Gift Cards
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Lower your abandonment rate with Resmark's optimized checkout process.
Optimized Checkout
Integrate into your existing website or let us build you an amazing new website!
Easy Website Integration
Make tour pickups and transfers easier than ever for your guests and your staff.
Tour Pickups & Transfers
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Show all of your availability in user friendly list so that users can book even easier.
Listview Widget
Take control of your bookings with real-time data, countless customizations, and so much more. You'll get more done with less effort.
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Quickly view recent bookings, cancellations, overdue payments, and upcoming tours.
Real-Time Dashboard
Customizable search inputs and robust booking tools make reservations a breeze.
In-House Bookings
Select the data you want to see, view all guests per tour or see all tours for the whole day.
Custom Tour Manifests
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You set the rules and Resmark will ensure you always have inventory ready to sell.
Auto Inventory Generation
Easily manage all the details and availability of individual tour start times on your mobile.
Edit Inventory On The Go
Limit last-minute bookings on your website and from resellers and require a call.
Booking Restrictions
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Create custom confirmation emails with unique variables for each tour or activity.
Custom Confirmations
Easily re-name and price a tour to personalize it for the group or individual who is booking.
Personalized Bookings
Send custom messages per product or send the same message for all products.
Email Automation By Tour
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Stay organized with tasks and due dates to follow up on bookings, tours, or leads.
Task Management
Add notes for guides, comments on a reservation, or a pre-checkout note for a guest.
Booking Notes
Provide private, direct-booking links for organizers to share with their party.
Group Organizer Links
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Link activity revenue, taxes, or fees to general ledger accounts for consolidated reporting.
Accounting Tools
Define individual payment settings on a per tour basis. Deposit, full payment and more.
Reservation History
Define individual payment settings on a per tour basis. Deposit, full payment and more.
Flexible Payment Options
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Allow guests to check in via iPad kiosk at your save time and provide great service.
Guest Check-In
Manage multiple in-progress bookings (email, chat, phone) simultaneously.
Reservation Multi-Tasking
Access sales, marketing, accounting, and operations reports, all with custom columns.
Reporting
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Control individual user access to over 60 specific actions and reports.
User Access Controls
Apply discounts online and in-house. Create promos for date ranges, day of week, and more.
Discounts & Promotions
Set pricing based on date ranges, day of the week, or even time of day.
Pricing Controls
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Collect any information you need from customers and participants.
Custom Participant Fields
Control availability through shared resources such as vehicles or equipment.
Resource Management
Track e-commerce conversions and transaction details plus every step of the checkout process.
GA4 Analytics
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It's easier than ever for your users to get assistance anytime, directly within the application. Additionally, our support team is available through WhatsApp and SMS
In-App Chat
Set up lead forms and automated emails and watch as you book more and have happier customers who return again and again.
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Get a beautiful, new website that will get and convert more traffic.
Custom Websites
Add a form to your website to capture contact info from those who aren't ready to book.
Lead Form Builder
Resmark will automatically follow up with your new leads and drive thousands in new sales.
Automatic Lead Followup
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Once you get a booking, Resmark will ensure excellent service and communication.
Improved Service
Automatically collect more reviews on TripAdvisor, Facebook, Yelp, or Google.
Review Generation
Resmark will send automatic messages to customers to drive repeat business.
More Return Customers
Provide the easiest process for your customers and get all participant information directly in your bookings and reports. Stop relying on 3rd party solutions and get a better experience.
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Automatically send each guest their waiver to sign upon making a booking. No more waiting around for everyone to sign on the day of the activity.
Automated Signature Collection
Simplify the signing process by allowing guests to sign in the most convenient way for them. At home or on location, it doesn’t matter, we have made it easy.
Mobile, Desktop, Kiosk, or QR Code
Make check-in easier! See exactly who has signed and who hasn’t right from the manifest. As more sign, the manifest will be updated in real-time.
Waiver Verification On Manifest
★★★★★ 5/5 Customer Service Rating on Capterra
Connect to other businesses and allow them to sell your products so that you never have an empty seat again.
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Work seamlessly with resellers such as travel agents, local hotels, and other supplier businesses to fill more seats, with less friction.
Share Real-Time Inventory
Sell your inventory to the public at one rate, while sharing the same inventory with reseller channels around the world at different rates.
Unique Channel Pricing
Automatically generate invoices and statements for commission or net rates. Invoicing can be weekly, bi-monthly or monthly.
Automatic Invoicing
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Create a local network with other supplier and reseller channels, using sophisticated connection tools, and real-time inventory.
Create Local Resellers
If you're reselling another supplier's product, you can fully customize the product name, description, images, pricing and more.
Customize Products
Maximize your sales with the flexibility to choose the net rate or commission you receive or provide on a per-product basis.
Per-Product Pricing
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Allow suppliers to manually approve or deny orders made via TrueConnect.
Pending Order Management
Enable OTAs like Viator, TripAdvisor, GetYourGuide, and Expedia to access your live inventory and make real-time bookings directly into Resmark!.
OTA Integrations
Accept payments from your website, by phone, or in-person, day or night. Never miss a booking and have peace of mind knowing that all payments are secure.
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Give guests an easy way to pay at your location with credit card terminals that integrate directly into Resmark.
Swipe, Dip, or Tap
No more waiting to cancel a transaction until after the batch has run. You can immediately void any transaction through Resmark.
Immediate Voids
Win back lost sales from chargebacks with tools that help you dispute chargebacks and maintain revenue and profits.
Chargeback Management
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Available fraud prevention integrates seamlessly into your payments flow and uses AI to block fraudulent charges. Also, financial protection to your customers in the instance of a data breach will be given.
Fraud & Data Breach Protection
An easy-to-follow dashboard displays all the details of every payment, including your Resmark booking information.
Transaction Dashboard
Need to present your tours or activities in a foreign currency? Resmark supports hundreds of currencies.
Hundreds of Currencies
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24/7 Bookings
Online Booking Widget
Embeddable Listview Widget
Add Ons
Real-Time Availability
Gift Cards Via Gift Up
Pickups & Transfers
Custom Price Tiers
Customizable Payment Options
Multi-Activity Bookings
Real-Time Dashboard
Inventory Management On the Go
Daily Manifests
Availability Management
Rule-Based Inventory Generation
Booking Window Restrictions
Personalized Confirmation Emails
Per-Booking Product Customization
Customizable Emails per Product
Pending Order Management
Direct Booking Links
Task Management
Booking Notes
Group Organizer Booking Links
Accounting Tools
Detailed Reservation History
Flexible Payment Options
Guest Check-In
In-House Bookings
Reporting & Analytics
Outstanding Support
Discounts & Promotions
Seasonal, Hourly & Day-of-Week Pricing
Booking Notification Emails
Resource Management
Customizable Automated Emails
Custom Websites
Lead Form Builder
Review Generation
Seamless Built-In Waiver SolutionAutomated Signature Collection
Mobile, Desktop or Kiosk
Waiver Verification on Manifest
Share Real-Time Inventory
Unique Pricing Per Channel
Automatic Invoice Generation
Create Local Resellers
Customize Resale Products
Set net rates or commissions per product
Swipe, Dip or Tap (card present)
Immediately Void Transactions
Manage Chargebacks
Fraud Protection
Transaction Dashboard
Automatically Reconcile Purchases and Refunds
Collect by phone, in-person, via payment link
Over 1,000 Currencies
OTA Integrations
Yes. Resmark was built by one of the most successful tour operators in America. This tour operator happens to operate both single-day tours and multi-day tours so the system is configured to accommodate both types of tours.
A new website is not required as part of your subscription, but is available to each of our clients. As each tour operator is different, we take a unique approach with every client in considering their current needs and opportunities. Unlike other software providers, our websites are custom built for each tour operator and designed to help each be as successful as possible. Additional search and review tools are also available with your website subscription. Learn more about our website design and development process and pricing.
While many other solutions focus primary on the booking process, Resmark tour booking software focuses on the entire customer journey. This includes the first visit to your website, an inquiry into your services, automated followup around that inquiry, the tour booking process (online or in-house), personalized touchpoints following a reservation, operational tools and reports to make check-in and the tour itself seamless, review generation and management, and re-engagement to bring your customers back again and again.
Absolutely! Resmark Tour Operator Booking Software allows you to configure automatic emails to be sent to all tours, a select group of tours, or only to those who booked a specific tour. For example, if you sell a rafting tour, you might want to send an email a few days before departure to help people understand what to expect in terms of logistics and water levels. This would be quite different from an email you might send to another customer who booked a hiking tour.
While some systems integrate with third parties for online waivers, Resmark actually has a built-in digital waiver process. This makes it one of the most seamless online waiver processes available. Your guests will be directed to sign waivers immediately following each booking. All the data collected in the waiver signing process will be instantly synced with each participant record. This can provide a significant amount of additional marketing and demographic information which can help you drive additional bookings.
Yes. Each waiver may be associated with any number of individual tours. You may also have tours or activities that are not associated with any waiver.
Yes. Our clients with multiple tour companies love this feature. Resmark allows you to have a single log in to access an unlimited number of business accounts. You can simply toggle between accounts once you have logged in. For one business, you might have a select number of users who can only access that business, while another business might have different users. As an admin user or business owner, you can toggle between all business accounts.
Find out how Resmark's tour booking software and all-in-one marketing system will enhance the entire customer journey, giving you a revenue-generating machine to grow your business.
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We’re a good fit for tour bookings if you’re…
We’re probably not a fit for your tour bookings if you’re…
Get more bookings with less effort. Beautiful online reservations, easy in-house bookings, automated messages, and comprehensive reporting.
Say goodbye to your costly, ineffective, hard-to-maintain website. Reach more customers with a stunning, affordable easy-to-use website.
Paperless, contactless, simple. Quickly and easily collect digital signatures on your waivers and more. Retrieve your signed waivers in seconds.