Online of course. If you’re a bed and breakfast, campground, hostel, guest house, or hotel, an easy-to-use loging reservation system is essential. With the right booking software a person can easily find availability for individual nights at the campground, B&B, or guest house. If you’re also providing tours along with lodging bookings, it’s important that the customer can also find availability for tours and make tour reservations in the system as well.
Lodging seems to be the most basic part of the trip, but it is also the part that can really ruin a trip if the booking is wrong. When the king bed turns into a twin bed upon arrival, whole trip starts off on the wrong foot. An online reservation system emails a confirmation directly to the traveler to immediately clarify any issues. Many guests are more comfortable making their own bookings online to ensure they get exactly what they want.
In the travel business, the return customer is a valuable thing and the ability to market your services to that person is very important. With booking software, a database on each of your clients will be built and you can contact them in the future with new travel ideas.