The number of channels now selling tours and activities is broadening every year. The right mix of channels is different for every tour company. RESMARK will help you take advantage of more sales channels so you can reach your full booking potential.
Sharing real-time inventory means more seats filled, with less friction, and even less drama. Whether you sell day tours that book at the last minute, or multi-day adventures that sell months in advance, you will benefit from RESMARK’s unprecedented TrueConnect platform that allows you to work seamlessly with resellers such as travel agents and local hotels as well as other supplier businesses like that popular tour down the road.
Resmark automatically creates your business-to-business invoices between you, your suppliers, and your resellers. Both you and your connected business have access to the same information on the same invoice, increasing efficiency and eliminating discrepancies.
Now that we’ve covered online bookings, in-house reservations, and channel management, it’s time to dig into the experience itself. As tour companies, we often think of this as the tour itself, but the reality is, the experience begins the moment the tour is booked. Every interaction with your business surrounding the tour itself is part of the experience, and many of those interactions happen via technology. Let’s start with all the messages you send to a customer. This is what we refer to as marketing automation.