What really stands out about Resmark is the
customer support. The team has always been patient and responsive, even helping me on a weekend when I expected to wait until Monday.
They consistently listen to feedback and roll out updates that improve the product. Every few weeks I notice something new that makes running our business easier. Resmark is not only dependable, it’s always evolving to meet our needs. Without question, it’s one of the best business decisions I’ve ever made."
Capterra Review
Bulk Reseller Orders
Simplify high-volume reseller bookings.
Our new bulk ordering workflow makes it easy to manage reseller operations without repetitive data entry. Build order templates with multiple products, dates, times, and participant types, then validate availability before creating. Once confirmed, dozens of orders are generated at once with unique order numbers for tracking. This feature saves hours during busy seasons or group events, while ensuring accuracy and consistency across all reseller bookings.
SMS Customer Communications
Automated SMS and email across the customer journey.
Keep guests engaged from first inquiry to post-trip follow-up with customizable, automated messages. Choose from prebuilt templates such as deposit reminders, balance due notices, missing participant information, or waiver follow-ups, and deliver them via SMS, email, or both. Flexible scheduling and product-level targeting give you full control over timing and content. A centralized dashboard makes it easy to monitor and manage all communications in real time, helping you boost payments, reduce no-shows, and improve the customer experience.
3D Secure Authentication
Advanced security for safer payments.
Protect your business and customers with 3D Secure authentication combined with fraud prevention tools like CVV, AVS, and machine learning checks. You can configure thresholds to trigger extra authentication only when risk levels require it, and enable or disable specific card types to fit your needs. With liability shift protection and seamless integration for online bookings, you can reduce chargebacks while keeping checkout smooth and secure for guests.
Minimum/Maximum and Increment Quantity Control at the Price Tier Level for Participant Based Products
Flexible booking rules at the price-tier level.
You now have complete control over minimums, maximums, and increment rules for participant-based products. Set group-size requirements, prevent overbooking, and enforce increments such as groups of 2, 4, or 6 directly in the booking flow. Customers receive instant and clear messages if their selections do not meet requirements, ensuring accuracy before checkout. This feature is ideal for optimizing group experiences and aligning bookings with your operational limits.
Check-In with QR Codes
Faster, smarter arrivals with QR technology.
Guests now receive QR codes in their confirmation emails and order pages, making check-in fast and contactless. Staff can scan codes or search by name, email, or order number to instantly load order details, payments, and participant lists. From there, you can check in individuals or entire groups, track waiver signatures, and manage wristbands. This upgrade reduces wait times, eliminates manual lookup errors, and keeps arrivals smooth during peak times.
Public Check-in Page / Kiosk Mode
Empower guests with self-service check-in.
Set up kiosks on tablets or share a QR link that guests can use on their own devices. Visitors can look up orders by confirmation number, phone, or email, then complete payments, add missing participant details, and sign waivers before confirming check-in. Once completed, their status updates instantly in your Resmark dashboard, giving staff full visibility. This solution cuts lines, frees up staff for higher-value tasks, and provides guests with the convenience of contactless and independent check-in.
