People like tours and activities. It’s why we travel. People also like knowing, ahead of time, that the tour they are going on, or the tour company they are traveling with, will meet their expectations. Gathering feedback and encouraging reviews is absolutely imperative in today’s experience economy. RESMARK allows you to not only automate this step, but to do so at the exact time that makes sense for your guests.
RESMARK doesn’t care which social media platform your guests like to use. Provide links to TripAdvisor, Facebook, Yelp, or Google, and let your guests decide. Your response rates will increase immediately, especially for companies that have leveraged our WaiverSign integration, as every guest that signs a waiver, automatically has an email address associated with their record.
Check out the RESMARK Features Page and you’ll see how leveraging the power of customer-generated reviews can create boat-loads of inspiration for potential customers and guests around the world. RESMARK was designed from the bottom up to provide help to you and your customer’s along each step of their journey, one reservation at a time.