Resmark Systems Privacy Policy

Dated:  February 22, 2018

Resmark Systems, Inc. (“Resmark Systems,” “we” or “us”) operates this website, the Resmark tour operator software and reservation system, and the WaiverSign electronic signature service (collectively, the “Service”).  We take the responsibility of protecting your privacy very seriously. For this reason, we have created this Privacy Policy to help you understand how we collect, use and protect the information we obtain through our websites www.resmarksystems.com and www.waiversign.com (“Sites”) and the Resmark Service.  This Privacy Policy only applies to information that we collect through the Sites and the Service and not to any other services or websites that we provide.  By visiting the Sites or using any the Service, you agree to be bound by the terms and conditions of this Privacy Policy. This policy may change from time to time so we recommend that you check it regularly. Your continued use of this website after the posting of any changes will constitute your acceptance of those changes.

Information We Collect and How We Use It
We use your personal information to provide better services to you, including to provide the services and products that you request from us or that may be of interest to you, communicate with you, enhance and customize your experience on the Site and with the Service, resolve issues, detect and safeguard us from fraud and illegal activity, and enforce our policies.

If you provide us with information about another person, you confirm that they have authorized you to act for them, that they have consented to the processing of their personal data including sensitive personal data and that you have informed them of our identity and the purposes for which their personal data will be processed. 

To purchase our goods or services, you must submit financial information, including credit card, debit card, or bank account (“ACH”) information in addition to certain personal information, which we use to bill you for the purchased goods or services. We may also use this financial information to verify the accuracy of your name, address or other information.  We do not, however, store your entire credit card number.  Instead, we keep the last four digits of your credit card, debit card, or electronic card number and payment type for reference. 

To use certain services such as the WaiverSign Service and under certain circumstances, you may be required to provide additional information so that you can be verified, including but not limited to your name, address, the last 4 digits of your social security number, and the last 4 digits of your driver’s license number (“Verification Information”).

If you provide a review or testimonial, we may post your review or testimonial along with your personal information on our website. You may request the removal of your review or testimonial by contacting us as specified in the “contact us” section of the Privacy Policy. 

Note About WaiverSign: Your personal information may also exist in documents that are submitted for signing through the WaiverSign service or feature but we do not review the contents of those documents. (WaiverSign Service customers are also identified as “Account Owners,” “Account Administrators” and “Authorized Users” in this Privacy Policy.) If you electronically sign a document through the WaiverSign service, your name, IP address, a date and time stamp of when the electronic signature was created, a unique identification number and your Verification Information, if any, will be preserved on the document.

Note About WaiverSign: When a document is electronically signed through the WaiverSign Service (“electronic contract”), the electronic contract will be kept until it is automatically purged thirty days after the date of account termination. (The electronic contract may be kept longer if required by law, including a subpoena or court order.)  We will retain the audit log for each for each electronic contract indefinitely. The audit log contains the following information:  1) IP address of the signatory, 2) a date and time stamp of when the electronic signature was created, 3) a unique document identification number, and 4) name of the signatory.

These are some examples of the types of information that we may automatically collect through the use of cookies:  the Internet protocol (IP address) that is used to connect your computer to the Internet, your Internet service provider (ISP), browser type, the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time, cookie, the length of time you spend on particular pages, which links you click while on our site, and similar site visit information.  

More About Cookies
Cookies are alphanumeric identifiers that are placed on your computer’s hard drive that help us provide our services. Cookies allow us to recognize your device, make navigating our site easier, provide certain features such as data access control and user permission validation and provide personalized advertisements about our services on other websites.  Most browsers automatically accept all cookies by default. You should be able to adjust your browser’s settings to reject new cookies, prompt you before accepting a cookie, or disable cookies. Check your browser’s help section for instructions on how to do this. By disabling cookies, you may not be able to access certain features and portions of the Site.  

The use of cookies by our partners and affiliates is also covered by this Privacy Policy. We do not have access or control over these third-party cookies.

Sharing Your Information 
As described above, we need your information to provide certain features and services.  We are not, however, in the business of renting or selling your information to others. We share your information with third parties only as described in this Privacy Policy.  

Third-Party Websites, Third-Party Advertisers and Google Analytics
This website contains links to third-party websites that are not owned by or affiliated with us. These links do not constitute an endorsement of the linked websites or the products and/or services offered on those websites. We have no control over and are not responsible for the privacy practices or the content of such sites. These websites may or may not have a privacy policy. This Privacy Policy applies only to our website and not to any third-party websites to which it links. This Privacy Policy also does not apply to any travel companies, including tour operators, from whom you have purchased or reserved travel services through the Service.  We encourage our users to contact those sites directly about their privacy practices.  

We have also implemented and use features of Google Analytics for Display Advertisers (e.g., Remarketing).  We use Remarketing with Google Analytics, the Bing Ads Program, and other third-party vendors and ad networks to advertise online. This means that third-party vendors, including Google, show Resmark Systems’ ads on sites across the Internet. Resmark and its third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads to you based on your past visits to our website. You may read more about the DoubleClick cookie on the Google Adsense Help Page. You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out pages. You may opt out of Google’s use of cookies and customize Google Display Network ads by visiting the Google Ads Preferences Manager. Alternatively, you may opt of a third-party vendor’s use of cookies to serve you targeted ads by visiting the Network Advertising Initiative opt-out page at the Digital Advertising Alliance.

We also use Google Analytics, which is a web analytics tools that helps us understand how visitors use our website. Google Analytics collects our visitors’ IP addresses to give us a sense of where in the world our visitors come from. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to our website or to other web analytics services. If you wish not to have send information about your website visit to Google Analytics, download and install the Google Analytics Opt-Out Browser Add-On for your current web browser.

Security
We work to maintain the security of information under our control through various means, including the use of Secure Sockets Layer software to protect your credit card and billing information during transmission.  When confirming a purchase, we only reveal the last 4 digits of your credit card, debit card or electronic check.  Your data may be processed and stored in the United States or any other country in which these third parties and their agents maintain facilities. In the event of any data breach, we will promptly respond and notify customers. 

WaiverSign Signatory Information

If you have a WaiverSign account, you may have access to all information that a recipient of a document provides to sign a document electronically through your account, including any Verification and other personal Information. By using the WaiverSign service, you agree that you will use a recipient’s information only for using the electronic signature services through WaiverSign (e.g., sending, signing and confirming receipt of contracts), WaiverSign-related communications, and for any other purpose that a user expressly permits. You must give recipients the ability to withdraw consent electronically, and you may not disclose a recipient’s information to any third party without our consent and the consent of the relevant user.  

Your Choices

If you wish to unsubscribe from our newsletters, please use the “unsubscribe” link within the email. If you wish to unsubscribe from any direct mail list or remove or amend your personally identifiable information from our database, contact us using the information provided in the “Contact Us” section of this Privacy Policy. You will be removed from our databases usually within 14 business days of our receipt of your request, except where we are required to maintain the personal information by law.  

If you wish to terminate your account, please contact us using the information provided in the “Contact Us” section of the Privacy Policy. We will terminate your account as soon as reasonably possible based on your Service Plan and subject to our Terms of Service and applicable law. We will terminate your account and remove your contact information, billing and shipping information, and financial details from our current databases.  

We may take reasonable steps to confirm your identity before fulfilling any of the requests described in this section. If we are unable to confirm your identity, we will not be able to remove your personal information or terminate your account. Note that if you opt-out of our marketing materials but you purchased a product or service from us, you will continue to receive communications from us about your specific purchase. Further, if third parties already have your information, you will have to contact them directly to opt-out of their marketing communications.

Information Collected by Third Parties
If you disclose information to third parties through our site or services or follow links to other sites, that information will be subject to the policies and practices of those third parties, which may be different than ours. Those third parties may or may not have a privacy policy. We do not control and are not responsible for the privacy policies and/or practices of third parties.  

Your Account and Password
You are responsible for the security of your account and for any use of your account by you or third persons. As such, it is imperative that you keep your account login information confidential, including your password. If your password has been compromised, you should change it immediately to protect your personal information and your account from abuse.

Children
Our website is not directed to children under 18, and we do not offer products or services for use by children. If you are under 18, you may not provide us with any personally identifiable information and you may not use our website without the supervision of a parent or guardian. If a child under the age of 18 has provided us with personally identifiable information, the child’s parent or guardian may contact us and request that such information be deleted from our records.  

Spam
We have a strict no spam policy. You are not licensed to send any communications through our service that would qualify as spam, including unsolicited mass mailings outside your organization, and any communications in any form to another WaiverSign Service user without their express written consent.

Notice to International Users
Our website is hosted in the United States and the data we collect is stored in the United States.  If you are accessing our website from the European Union (“EU”) or elsewhere, be aware that you are transferring your personal data to the United States, which does not have the same personal data protection laws as the EU and other regions. That being said, we take steps to ensure that your privacy is protected as described in this policy. By using our website, you consent to have your personal information used and transferred to the United States as set forth in this policy.

Changes to Privacy Policy
As stated above, this policy may change from time to time so we recommend that you check it regularly. Your continued use of our website after the posting of any changes will constitute your acceptance of those changes. If we are going to use any personally identifiable information in a manner that is materially less restrictive from that stated in our Privacy Policy at the time we collected such information, we will either attempt to obtain your consent before implementing the change or, in the absence of your consent, the new policy will not apply to information collected prior to the change.  

Applicable Law and Choice of Forum
This Privacy Policy is governed by the laws of the State of Utah, USA. All matters arising out of these Terms shall be resolved exclusively by the state and federal courts located in Salt Lake City, Utah. For this purpose, each party consents to personal jurisdiction in such state or federal court and waives any right to dismiss or transfer such action or proceeding because of the inconvenience of the forum. Nothing in this section shall prevent enforcement in another forum of any judgment obtained in a court identified in this paragraph.


Contact Us
To contact us, please use the methods located on our Contact Us page

You may also write to us at

Resmark Systems, Inc.
7258 Racquet Club Dr.
Salt Lake City, UT 84121
Phone: 888-737-6275
www.resmarksystems.com