Event Booking and Management
Simplify the management of your next event
Event Booking Systems
Whether you’re organizing a 5k charity run or planning a company party, there’s a lot that goes into running a successful event, and keeping track of all the moving parts can be a ton of work. The job doesn’t have to be frustrating, though. With the right tools, you can simplify your processes, automate whole functions, and make your life a lot easier.
What Is Event Booking Software?
With an event booking system, you can simplify event management by doing some of your most important tasks digitally and automatically—like booking guests, taking payments, sending notification emails, and more. It also enables you to offer online booking and sometimes has functionality like taking deposits, administering waivers digitally, or planning floorspace.
Which event system is right for my event?
Events come in all shapes and sizes: sporting events, performing arts, concerts, class reunions, weddings...the list goes on. All of these are events, but they all have different needs. The good news is, there’s an event booking system to meet just about every use case. So whether you’re attendees are in the hundreds or the thousands, and whether the dress code is running shorts or black tie, odds are there’s an event booking system for you.
Different Types of Event Booking Systems
To meet different use cases and help facilitate different types of events, there are a number of different types of event systems on the market. Primarily, though, these tools fall into one of two categories.
Software for Event Managers
These systems facilitate the organizing and running of events and serve as the interface between the organizers and the attendees (who use the system to book online). Event management software is typically designed to facilitate a single event at a time.
Software for Venue Managers
Rather than help with organizing the event, venue management software helps in scheduling the space. In this, it operates more like hotel booking software—renting out rooms or locations for event organizers to use, but not getting involved in what they use it for.
Meeting the Needs of Event Managers
Hosting Lots of Attendees
Event booking software helps event organizers register and keep track of the hundreds (or sometimes thousands) of guests that come to the event, and allows them to book online.
Coordinating with Vendors
Event managers often have to work with other businesses to provide the food, drinks, music, entertainment, or some other critical aspect of the event. The right event booking system can help manage those interactions.
Planning Floorspace
Whether it’s reserved seating, arranging vendor booths, or even just planning what side of the room the bar will go, event organizers often need to plan the layout of the physical space. Some event booking systems have tools that allow you to do this digitally.
Scheduling Rooms
Some larger events have multiple things happening simultaneously, like conventions and conferences with different panels or seminars happening in different rooms. Some systems facilitate planning out what’s happening in what room at what time.
Handling Transactions
Sometimes, the team running the event handles foodservice or retail sales themselves. When they do, they need a system that can handle POS transactions.
Meeting the Needs of Venue Managers
Booking Multiple Event Organizers
Whether your venue is a single auditorium, or whether you’re managing a suite of conference rooms and ballrooms, it’s not uncommon for venue managers to schedule multiple events for the same space on the same day, sometimes with little time between them. These systems facilitate that.
Scheduling Multiple Venues
If you do have multiple rooms, locations, or venues, then keeping from overbooking (or leaving empty space in your schedule) can be difficult. With event booking software, though, you can keep all of the schedules straight, and avoid booking conflicts.
Taking Deposits and Payments
Not only do venues need to be able to accept payments, they often need to be able to accept deposits or some other form of partial payment. The right event booking system can help you do that, and can keep track of who hasn’t paid in full yet.
Planning Catering
A lot of venues have the ability to provide catering for events that happen there. Event systems can help with scheduling those requests, tracking meal orders, and managing availability.
Venue Preparation
Much like hotel rooms, there’s a certain amount of cleanup that needs to be done after one event group leaves before the next one can use the space. Some systems allow you to mark the status of a space, allowing you to track which ones are ready for use, and which ones to clean.
How RESMARK Can Help
The team here at RESMARK is very sensitive to the needs of event managers and suppliers (more on that below), and we built our tour operator software to answer a host of concerns (including the ones listed above).
Book Events Better
RESMARK is a web-based app that enables you to take online bookings and make online bookings from anywhere that has an internet connection. Keep your inventory up-to-date, offer automated discounts (or enter them in manually), track guest information, get analytics data, and more, all packaged in an easy-to-use interface. It’s event booking done right.
Control Distribution
The RESMARK suite also includes TrueConnect, a tool built to help you manage your resellers and distribution channels. Not only does TrueConnect enable your resellers to book directly from your live inventory, but it allows you to set separate net rates for each reseller, and even gives you access to a whole marketplace full of potential resellers. It all translates into better collaboration and more sales.
Simplify with online waivers
We know how important waivers are, which is why we built digital document functionality directly into the system. With our built in WaiverSign platform, you can have an unlimited number of document templates, store an unlimited number of signed waivers, and keep everything in the system for as long as you like. It’s paperless, contactless, and hassle-free.
Generate and Nurture Leads
Lastly, the RESMARK suite also includes CruiseControl, our marketing automation tool. Create custom lead forms for your website where you can collect contact information, turning anonymous website visitors into leads. Then, set up automated email campaigns to nurture those leads and encourage them to book. You can even set up email campaigns for after the customer has booked, as well as after their trip is complete, encouraging them to leave reviews.
"From generating new online business on our website to booking reservations through resellers, RESMARK sells more than our top sales staff - and it's a lot less expensive!"
Cort Wright
Moab Adventure Center
“Working with RESMARK support has been phenomenal! If there is any one thing you should preach to every potential customer, it is how great customer service is with RESMARK.”
Erik Weiseth
Orange Torpedo Trips
"So happy with Resmark! With the Resmark System and their help on our website, we're saving 75% on our cost of converting leads!"
Kent John
Great Alaska Adventures
Get In the Driver’s Seat
We have a slightly different philosophy here at RESMARK. Where other software solutions keep all the editing permissions to themselves (so you have to contact support whenever you want to make a change), we prefer to give you the tools and the support you need to manage your own account. We teach you how to use the toolset, and standby to help anytime you need it, but we give the keys to you and let you drive.
So go ahead and get in touch with us. It’s never been easier to make your job easier.
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